Behavioral Health Services

At South Bay Community Services, we offer a continuum of behavioral health services to children, adolescents, adults and their families. Our services include adult behavioral health, substance abuse counseling, children’s behavioral health, autism services and early childhood services.

Our services are customized to meet each person’s unique needs. We provide both outreach services, as well as a full range of services at 23 facilities throughout New England. Our clinicians frequently travel to homes, schools, foster homes, residential programs, churches, child care programs, adult health settings and shelter programs – wherever our consumers feel most comfortable.

Our programs include:

South Bay Client Portal

A way to stay informed about your care. People receiving services from South Bay can request a secure and simple account to access basic information about visits, schedules and care.

Interested? Please ask your South Bay service provider about setting up a User Account.
Already registered and looking to log in? Click here to access the Client Portal.

Referral Information

To make a referral to any South Bay program in Massachusetts, please call our Intake Department at (508) 427-5362. A knowledgeable and caring Intake Specialist will provide you with information about South Bay’s programs. Intake Specialists will also help to identify insurance benefits and assist with any necessary approvals for services. To make a referral to our Birth to Three Autism program in Connecticut, please call the infoline at (800) 505-7000.

Insurance Information

Following are some of the insurance providers that South Bay Community Services accepts. Please call us if your insurance provider is not listed here.

  • AllWays Health Partners
  • Beacon Behavioral Health (CT)
  • Blue Cross/Blue Shield
  • Boston HealthNet
  • Cigna (CT)
  • Connecticare (CT)
  • Fallon Healthcare
  • Harvard Pilgrim
  • Husky (CT)
  • MassHealth
  • MassHealth HMOs
  • MBHP
  • Medicaid
  • Medicare
  • Network Health
  • Self-Pay
  • United Behavioral Health
  • Value Options

Early Childhood Services are billed to insurance companies. In the state of Massachusetts, the Department of Public Health covers costs that are not paid by insurance companies including deductibles and co-payments. The Department of Public Health also covers the cost of services in the event that a child is without insurance. In the state of Connecticut, the Office of Early Childhood is the lead agency. For more information on coverage in Connecticut, please visit








CARF Accreditation

Commission on Accreditation of Rehabilitation Facilities is one of the premier accreditation services in the mental health industry. Achieving accreditation requires a service provider to commit to quality improvement, focus on the unique needs of each person the provider serves, and monitor the results of services.

Proud Member of the Association for Behavioral Healthcare